Returns & Exchanges
J. Junaid Jamshed US is committed to ensuring your satisfaction by offering a flexible return and exchange policy for products purchased through our online store. Customers can return eligible items within 14 days of delivery provided they are in original condition with all tags intact.
Initiate Your Request
Contact our customer support team via email or our online portal with your order number and the reason for your return or exchange.
Pack the Items
Securely place the unworn, unwashed items back into their original packaging, ensuring all original brand tags and invoices are included.
Ship the Package
Affix the provided shipping label or use a trackable courier service to send your package to our designated US distribution center.
Quality Inspection and Refund
Once our team inspects the returned items for quality compliance, we will process your refund or ship your exchanged product within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing